WORLDWIDE MRO SUPPORT

AVIONICS  |  COMPONENTS  |  DISTRIBUTION  |  ENGINES  |  MANUFACTURING/DER
ISMRO
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Frequently Asked Questions

Q: What services does Precision Aviation Group (PAG) provide?
  • Precision Aviation Group (PAG) provides aircraft parts Maintenance, Repair, and Overhaul (MRO) services and integrated supply chain solutions.
  • PAG supports fixed-wing and rotary-wing aircraft through its global network of 26 FAA and regionally certified repair stations.
  • Capabilities include expert MRO services for Avionics, Components, Engines, Manufacturing/DER, parts distribution, and rapid AOG response.
  • PAG’s 26 repair stations stock what they service within their regions. Collectively, PAG stocks 200,000+ flight-ready parts and 110+ Authorized OEM Product Lines for rapid shipping worldwide.
Q: How long has PAG provided aircraft parts maintenance?
  • PAG began operating in 1993 as Precision Heliparts (PHP), providing helicopter parts in collaboration with FAA approved repair stations.
  • In 1999, Inc. Magazine recognized PHP as one of America’s Fastest Growing Companies.
  • In 2003, PHP earned its FAA Repair Station Certification.
  • In 2004, PAG was formed as the parent company for all global locations.
  • Today, PAG operates 28 locations across the Americas, Asia Pacific, and Europe.
Q: What type of aviation operators rely on PAG’s MRO and distribution services?
  • PAG provides MRO support for fixed-wing and rotor-wing aircraft flown in general, business, commercial, government, military, and mission-critical operations in more than 90 countries.
 Q: Which aircraft platforms does PAG support?
  • Major platforms supported include Airbus, Boeing, Bombardier, Embraer, Gulfstream, ATR, Beechcraft, Cessna, Bell Helicopter, Leonardo, and Sikorsky.
  • Standardized MRO services and custom upgrades are offered for fleet operations.
Q: How does PAG help resolve AOG situations?
  • PAG provides 24/7/365 AOG support with emergency global parts shipping and repair coordination.
  • With 26 global repair stations and shared inventory, PAG responds quickly when an aircraft is grounded.
Q: What sets PAG apart from other aviation MRO providers?
  • PAG is dedicated to keeping operators in the air.
  • PAG supports operational readiness with OEM Approved in-house MRO capabilities, fast turnaround, and rapid shipping.
  • Before, during, and after support is included with every sale and service.
  • PAG offers:
    • World-class Customer Support
    • Single-Source Solutions
    • Global Presence
    • Local Expertise
    • OEM Partnerships
    • Extensive Flight-Ready Parts Inventory.
  • PAG offers customers single-source, tip-to-tail solutions across it global support network  ─ a level of service few providers can match.
  • PAG’s ISMRO® (Inventory Supported Maintenance, Repair, and Overhaul) business model integrates parts inventory, repair services, and rapid shipping under one program.
  • PAG offers custom Smart Parts Management solutions tailored to customer requirements.
  • PAG offers around-the-world and around-the-clock availability.
  • PAG is one of only 11 non-OEM organizations in the world to hold unlimited ratings granted by the Federal Aviation Administration.
Q: Does PAG Hires Veterans?

      PAG REPAIR STATIONS

      Q: Where are PAG’s 26 Repair Stations located?
        Q: Are PAG repair stations certified by the governing air authority for their location?
        • Yes, all PAG repair stations hold certifications from the governing air authorities in their regions. U.S. locations operate under FAA oversight. International locations hold certifications from the FAA, TCCA (Canada), EASA (Europe), CASA (Australia), and other regional authorities.
        • PAG repair stations meet or exceed rigorous U.S. standards for both domestic and international operations. Consistent procedures, with full traceability and documentation at every step of the maintenance process, are PAG quality assurance standards.
        Q: Can all PAG repair stations support international aviation operators?
        • Yes. PAG repair stations are certified by FAA, EASA, CASA, CAAC, and other regional authorities allowing the company to support operators across domestic and international markets.
        Q: Does PAG hold airframe and powerplant certification capabilities?
        • Yes. PAG holds Airframe and Powerplant (A&P) certifications across its global repair station network. MRO services range from airframe structure and landing gear to turbine engines and electrical systems.
        Q: Where does PAG store its inventory of over 200,000 flight-ready parts?
        Q: Does PAG perform aircraft inspections?
        • Yes. PAG performs routine and detailed inspections for fixed-wing and rotary-wing aircraft at Precision Aircraft Services (PAS).
        • Under FAA regulations and international airworthiness standards, inspection services cover airframe structure, electrical systems, avionics equipment, and landing gear in accordance with OEM-specified procedures.

         

          CAPABILITIES

          capabilities

           

          AVIONICS

          Q. What avionics MRO services does PAG provide?

          A broad range of fixed-wing and rotary-wing avionics are supported by PAG Avionics Services including:

          Instruments  |  Engine Controls  |  Flight Control Systems  |  Navigation  |  Communication Systems  |  Flight Recorders  |  Weather Radar  |  LCD Repairs

          Q: Why do fleet managers rely on PAG for avionics support?
          • PAG is an OEM-authorized provider and dealer with unlimited avionics ratings for both MRO and exchange services. PAG’s avionics technicians can service, repair, and certify virtually any avionics system without the restrictions that come with limited ratings.
          • Expert avionics repair capabilities cover navigation systems, communication equipment, flight management systems, weather radar, autopilot systems, electronic flight instrument systems (EFIS), and other avionics equipment.
          • Precision Aero Technology (PAT) provides high-level testing and support for commercial airliner avionics, accessories, and instruments.
          • ICON Aerospace specializes in Avionics, Accessories, Instruments, and Galley Items MRO services for airliners.
          • Precision Aviation Services (PAS) performs avionics upgrades, installations, and modifications on both fixed-wing and rotary-wing aircraft.
            Q: Is PAG authorized to install advanced autopilot systems?

            COMPONENTS

            Q: What component MRO services does PAG provide?

            A broad range of fixed-wing and rotary-wing components are supported by PAG Component Services repair stations including:

            Starter Generators | Wheels & Brakes | Pneumatics & Hydraulics | Emergency Locator Transmitters | King Air Landing Gear |
            Power distribution systems & related electrical components.

             

            DISTRIBUTION

            Q: How large is PAG’s parts inventory?
            • PAG maintains over 200,000 flight-ready product lines shared across its global network. Inventory is intentionally matched to what each repair station supports so parts are on the shelf when aircraft come in for maintenance.
            Q: Where does PAG store and ship parts from?
            • PAG’s inventory is stored and shipped across its [repair stations] global repair stations, with regional assets positioned to meet local demand. PAG facilities in the United States, Canada, Brazil, Australia, Singapore, and the UK, dispatch parts to operators worldwide with rapid shipping.
            • Emergency AOG shipping is available 24/7/365.
            Q: Does PAG carry OEM parts?
            • Yes. As an OEM-authorized partner, PAG supplies genuine OEM parts alongside approved alternatives through its qualified supply chain. All inventory is traceable and certified to FAA and international airworthiness standards.

            ENGINES

            Q: What engine MRO services does PAG offer?
            • PAG provides full-cycle support for turbine engines including inspection, repair, overhaul, testing, and exchange programs. Platforms include:
            • Pratt and Whitney Canada PT6 series engines | Rolls-Royce gas turbine engines | Auxiliary Power Units (APUs) | Engine sales, leasing, and OEM-authorized parts supply
            Q: Who Should Call PAG for PT6 Engine & Engine Accessories MRO Services?
            Q: Why do aviation operators choose PAG for Rolls-Royce engine support?
            • PAG Engine Services supports Rolls-Royce M250 and RR300 gas turbine engines through its Keystone Turbine Services (KTS) and H.E.R.O.S. locations. Certified technicians provide expert MRO services, parts support, and exchange services.
            Q: Does PAG service Auxiliary Power Units (APUs) in addition to main aircraft engines?
            • Yes. PAG Engine Services supports APUs with inspection, repair, overhaul, sales, and exchange services through its TAG Aero location. TAG Aero enables operators to manage their full powerplant maintenance program through one provider.

            Manufacturing/DER

            Q: What is a DER, and how do PAG capabilities benefit operators?
            • A Designated Engineering Representative (DER) is an FAA-authorized individual who approves engineering specifications for custom part repairs and alterations when OEM documentation is unavailable or no longer exists.
            • PAG Manufacturing/DER Services then develops specific, proprietary repair processes and cost-saving solutions. Once implemented, all PAG customers can benefit from the availability of otherwise obsolete parts.
            • For operators of legacy (aging) aircraft that need out-of-production parts to keep flying, this capability can mean the difference between returning an aircraft to service or grounding it permanently.

             

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