Making it Easy for Customers to Depend on Us

February 3, 2025

Brandon Godwin, General Manager, TAG Aero

PAG – Engine Services

A major focus in my role is connecting with team members
to make sure they have what they need to be successful.

Growing up in Marshville, NC, Brandon knew that he wanted to be a part of aviation, helping to keep aircraft safely in the air. In 2004 with a BA in Finance (University of North Carolina-Charlotte), his career began as a Finance Accountant for Goodrich Corporation (now Collins Aerospace). Working in one of their Maintenance, Repair and Overhaul (MRO) facilities, he quickly progressed to a Financial Analyst role.

“To be more involved in the operations side of the business, I transferred to the Spares distribution warehouse. While gaining experience on the shop floor, I saw how people working together over time can have a huge effect. With that inspiration, I investigated opportunities for continuous improvement in finance, supply chain, and operations,” said Brandon. “Working with management, we started making positive changes. Those changes affected not only the facility I worked in; our customers enjoyed improved service levels and reduced TAT for repairs and overhauls. And we were able to provide additional MRO services.”

“I wanted to progress towards senior leadership and having those experiences would help. Eager to learn about the overall business, I spent time with our customers to better understand their needs. This helped me focus on what was important, giving them a supplier they could count on to deliver. I moved into a sales role for three years and really enjoyed working with and visiting customers.”

 When the Global Supply Chain Manager position became available, Brandon was asked to take it over, given his previous supply chain experience. It was a business need where he felt he could make a positive impact. His customer accounts being well established, it was a good time to transition. 

For three years, Brandon helped all Goodrich Customer Services MRO sites to leverage available inventory more effectively. He was asked to return to a sales role due to issues with some key customer accounts, which he resolved and got them back on track.

“In 2014, I joined ATI (Allegheny Technologies, Inc.), a melter and forger of specialty nickel and titanium alloys, as Continuous Improvement Project Manager,” said Brandon. “Within four years I was managing both forging and melting operations. Working in a large-scale industrial environment, I gained deep appreciation for the importance of always making safety our highest priority.

“I joined TAG Aero (TAG) in January 2023 as Director of Operations and was promoted to General Manager in January 2024. TAG Aero provides a level of service above and beyond what many others can do operationally. Our team is responsive and dedicated to making it easy for customers to depend on us. 

“For example, in the 4th quarter of 2024, a customer asked if we could complete three APU overhauls for them before the end of the year, we immediately responded—yes!” said Brandon.

The APUs arrived on the same day and were quoted to be completed within a two-week time frame. TAG started the process as soon as the quotes were approved. All three units were completed, tested, and finalized by the requested date and the customer was extremely happy. The team connected with their customer through emails and phone calls during the entire process to ensure everyone was in sync, doing exactly what was needed to meet the goal.  

“Whether it’s tools, parts, technical documentation, or guidance, a major focus in my role is connecting with team members to make sure they have what they need to be successful. As a PAG Company, we are part of a large global family that values employee ideas and contributions as an important part of its culture. I’m proud of our people as they grow in their roles and move to bigger and better opportunities,” concluded Brandon.

SPECIAL INTEREST

Brandon is a volunteer basketball and football coach for local recreational sports leagues. While it is challenging at times, he finds helping a young person move from “I can’t” to “I can,” makes it worth the effort!

Contact Brandon Godwin: +1 803.831.9390 | bgodwin@tag.aero

— PAG Insider

TAG Aero

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About PAG

Others Sell Parts, We Sell Support.

PAG supports operators in the Airline, Business and General Aviation (BGA), and the Military markets through its Inventory Supported Maintenance, Repair, and Overhaul (ISMRO®) business model, with focused capabilities in Avionics, Engines, Components, and Manufacturing/DER Services

At PAG, employees get the exchange of talent, experiences, and resources of multiple companies all while working for one. With 24 Repair Stations, and over 1.1-million-square-feet of sales and service facilities in the United States, Canada, Australia, Singapore, and Brazil – PAG’s 27 locations and customer-focused business model serve aviation customers through Supply Chain and Inventory Supported Maintenance, Repair and Overhaul (ISMRO®) services. PAG is one of only 11 companies, outside of OEMs, to collectively hold all FAA certifications.

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