Precision aviation group

Privacy Policy

PRIVACY POLICY

Last Updated and Effective Date: September 23, 2025

This Privacy Policy describes how Precision Aviation Group (“we,” or “us”) collects, uses, discloses, and processes your Personal Information (“you” and “your”), as well as rights that you may have regarding that information. We reserve the right to change this Privacy Policy at any time. If we change our Privacy Policy, we will post an updated version on this website. Please check back periodically to see if our Privacy Policy has been updated. Updates to the Privacy Policy will be referenced by the “Last Updated and Effective Date” date shown above. By visiting this website, you acknowledge and consent to the privacy practices described in this Privacy Policy, including any revisions to this Privacy Policy that we post.

1. Definitions and Construction.

“Personal Information” means information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular person, household or device. “Personal Information” does not include: (a) publicly available information or lawfully obtained, truthful information that is a matter of public concern; or (b) information that is deidentified or aggregate information.

Please note that various jurisdictions may use different terms. For example, some jurisdictions use the terms “personal data”.

2. Information We Collect, the Categories of Source of Collection and the Purpose for Collection.

Set forth below are the categories of Personal Information we collect and that have collected in the preceding 12 months, the categories of sources from which the Personal Information was collected and the business or commercial purpose for such collection. Please note that we may not collect all of the information referenced below regarding you and we may not use your Personal Information for all purposes set forth in this Privacy Policy.

Category of Personal Information	What We Collect	Categories of Sources from which Personal Information Collected	Business or Commercial Purposes for Collection
PERSONAL INFORMATION
Personal Identifiers	Real name Postal address Email address Phone number Unique personal identifier Online identifier Internet protocol address Account name	Directly from you Automatically, such as when you visit our website (e.g., cookies and tracking technologies)* Our service providers	To provide and deliver our services To operate our business To carry out our obligations To provide customer support and respond to your questions To send you information, including confirmations, invoices, technical notices, updates, security alerts, and support and administrative messages To communicate with you about new services, offers or promotions To send to you email newsletters and advertising To comply with our legal obligations, resolve any disputes we may have with you or others, to protect and defend our rights, and to enforce our agreements with third parties To assist with training and quality assurance As necessary or appropriate to protect the rights, property or safety of us, our clients or others
Commercial Information	Records of personal property, products or services purchased, obtained, or considered Other purchasing or consuming histories or tendencies.		To provide and deliver our services To provide customer support and respond to your questions To send you information, including confirmations, invoices, technical notices, updates, security alerts, and support and administrative messages To communicate with you about new services, offers or promotions To send to you email newsletters and advertising To assist with training and quality assurance As necessary or appropriate to protect the rights, property or safety of us, our clients or others
Internet Information	Electronic network activity information Browsing history Search history Information regarding interaction with a website, application, or advertisement Internet protocol address		To review usage and operations on our websites To improve user experience To address problems with our website To protect the security or integrity of our website To monitor the websites for compliance purposes

* See the section entitled Cookies below.

We also collect other types of information, such as financial information related to processing of credit applications. However, these types of information are not related to an individual but are rather related to another company.

3. Cookies and Tracking Technologies.

A cookie is a small file of letters and numbers that is stored on your browser or the hard drive of your computer. Cookies contain information that is transferred to your computer’s hard drive. We and our service providers and partners use cookies or similar technologies.

We use several types of cookies and other tracking technologies on our website.

Necessary. Necessary cookies are required to enable the basic features of this site, such as providing secure log-in or adjusting your consent preferences. These cookies do not store any personally identifiable data.

Functional. Functional cookies help perform certain functionalities like sharing the content of the website on social media platforms, collecting feedback, and other third-party features.

Analytics. Analytical cookies are used to understand how visitors interact with the website. These cookies help provide information on metrics such as the number of visitors, bounce rate, traffic source, etc.

Performance. Performance cookies are used to understand and analyze the key performance indexes of the website which helps in delivering a better user experience for the visitors.

Advertisement. Advertisement cookies are used to provide visitors with customized advertisements based on the pages you visited previously and to analyze the effectiveness of the ad campaigns.

The cookies that are categorized as “Necessary” are stored on your browser as they are essential for enabling the basic functionalities of the site. Other than the necessary cookies, you can choose to enable or disable some or all of the other cookies through our cookie consent management platform (www.precisionaviationgroup.com) but disabling some of them may affect your browsing experience.

We also use third-party cookies that help us analyze how you use this website, store your preferences, and provide the content and advertisements that are relevant to you.

We use Google Analytics to ensure website functionality and improve our website and services. This software may record information such as your IP address, location, age and gender, browser type and language, operating system, access time, duration of visit, pages you view within our website, search terms you enter and other actions you take while visiting us, the pages you view immediately before and after you access the services, how often you use our Services, aggregated usage and performance data, app errors and debugging information. Google Analytics is owned and controlled by Google LLC. Data collected by Google is subject to its privacy policy. To learn how Google uses data related to website analytics, please click here: https://policies.google.com/technologies/partner-sites. You may opt-out of having your activity on our website made available to Google Analytics by installing the Google Analytics browser add-on, available here: https://tools.google.com/dlpage/gaoptout.

We may also use third party advertising companies to place ads. We do this by allowing our advertising and social media partners to place their cookies on a browser of an individual who visits our site. The data received by our third-party advertising and social media partners allows them to measure the effectiveness of such advertising and to provide advertisements on other websites about our services which are tailored to your interests.

Emails that we and our service providers send may include similar technologies that provide us with information related to whether you’ve opened an email or clicked on a link contained in an email. More information on how to unsubscribe from our marketing emails is found below.

By using our website and services you affirmatively agree to the use of cookies disclosed in this Privacy Policy.

4. Personal Information We Disclose, Share for Targeted Advertising or Sell and the Purpose for It.

Disclosure of Personal Information to Service Providers

We disclose and have disclosed in the preceding 12 months Personal Information to our service providers and contractors for the following business purposes.

Services on Our Behalf: We disclose Personal Information in order to receive services performed on our behalf, including site optimization, support services and analytics services.
Research & Development: We disclose Personal Information for internal research related to technological development and demonstration.
Quality Control & Improvement of Products and Services: We disclose Personal Information to verify, maintain, and improve our products and services.

The following chart sets forth the categories of Personal Information we have disclosed to our service providers for a business purpose over the past 12 months.

Categories of Personal Information that We Disclose	Business Purposes for the Disclosure of Personal Information
PERSONAL INFORMATION
Identifiers	Services on Our Behalf Research & Development Quality Control & Improvement of Products and Services
Commercial Information	Services on Our Behalf Research & Development Quality Control & Improvement of Products and Services
Internet Information	Services on Our Behalf Research & Development Quality Control & Improvement of Products and Services

Selling and Sharing (for Targeted Advertisement) of Personal Information

We do not sell your Personal Information.

However, we may share Personal Information we have collected from you for cross-context behavioral advertising (targeted advertising). Over the past 12 months, we have shared “Identifiers”, “Commercial Information” and “Internet Information” with our advertising partners for cross-context behavioral advertising. As noted in Section 2 above, we use third party cookies.

We do not have actual knowledge that we sell or share the Personal Information of consumers under 16 years of age.

As Necessary

We may also use and/or disclose Personal Information, as necessary: (a) to comply with any legal process and/or exercise or defend legal claims; (b) to respond to requests from public and government authorities; (c) to enforce our terms and conditions; (d) to protect our operations and protect our rights, privacy, safety or property, and/or that of you or others; and (e) to allow us to pursue available remedies or limit the damages that we may sustain. We may also use and disclose your Personal Information in connection with or during negotiation of any reorganization, acquisition, merger, sale, joint venture, assignment, transfer or other disposition of all or any portion of our business, assets, or stock (including in connection with any bankruptcy or similar proceedings). You acknowledge that such transfers may occur and that any acquirer of or successor to us may continue to use your Personal Information as set forth in this Privacy Policy.

5. Our Retention Policy – How Long We Keep Your Personal Information.

We will retain each category of your Personal Information identified above for an amount of time that is reasonably necessary for us to use the information for the purposes disclosed herein and for any other permitted purposes, including retention of Personal Information pursuant to any applicable contract, law or regulation. To determine the appropriate retention period for Personal Information, we consider the amount, nature, and sensitivity of the Personal Information, the potential risk of harm from unauthorized use or disclosure of your Personal Information, the purposes for which we process your Personal Information and whether we can achieve those purposes through other means, and the applicable legal requirements.

6. Data Security.

We implement technical, organizational, administrative and physical measures to help ensure a level of security appropriate to the risk to the Personal Information we collect, use, process and disclose. These measures are aimed at ensuring the on-going integrity and confidentiality of Personal Information. We evaluate these measures on a regular basis to help ensure the security of the processing. Please be aware that, despite our ongoing efforts, no security measures are perfect or impenetrable.

7. Email Communications.

You may unsubscribe from our marketing communications by clicking the “unsubscribe” link found in our commercial emails we send, or by sending us a request to privacy@precisionaviationgroup.com. If you opt-out of receiving marketing email communications, we may still send you email messages related to specific transactions with us. Unsubscribing yourself from our marketing communications will not affect our service to you.

8. Children.

We do not direct our websites or applications to children under thirteen (13) years of age. We do not knowingly collect information from persons under 13 years of age or provide any Personal Information from such persons to any third party for any reason whatsoever. We do not allow persons known to be under 13 years of age to receive direct marketing communications from us. No information should be submitted to our website or applications by persons under 13 years of age. When appropriate, we may ask you to indicate your date of birth to verify compliance with the age requirements set forth herein.

9. Consumer Rights.

Your Rights if You Are a Resident of California

California residents may exercise certain privacy rights pursuant to the California Consumer Privacy Act of 2018, as amended by the California Privacy Rights Act of 2020, and related regulations (CCPA). Your right to submit certain requests as a California resident are described below. Please note that these rights are subject to certain exceptions and certain of these rights are subject to verification mechanisms.

Right to Know Personal Information Collected About You. You have the right to know: (1) the categories of Personal Information we have collected about you; (2) the categories of sources from which the Personal Information is collected; (3) the business or commercial purpose for collecting, selling, or sharing Personal Information; (4) the categories of parties to whom we disclose Personal Information; and (5) the specific pieces of Personal Information we have collected about you. You also have the right to know the list of all third parties to whom we have disclosed Personal Information, as defined under California Civil Code Section 1798.83(e) (a/k/a the “Shine the Light Law”), during the preceding year for third-party direct marketing purposes.
Right to Know Personal Information Disclosed, Sold or Shared and to Whom. You have the right to request that we disclose to you: (1) the categories of Personal Information that we collected about you; (2) the categories of Personal Information that we sold or shared about you and the categories of third parties to whom the Personal Information was sold or shared, by category or categories of Personal Information for each category of third parties to whom the Personal Information was sold or shared; and (3) the categories of Personal Information that we disclosed about you for a business purpose and the categories of persons to whom it was disclosed for a business purpose.
Right to Request Deletion of Your Personal Information. You have the right to request that we delete your Personal Information. However, there a are number of situations where you do not have the right that we delete your Personal Information. For example, you cannot request that we delete your Personal Information if it is reasonably necessary for us to complete the transaction for which the Personal Information is collected or provide the services that you have requested or reasonably anticipated by you within the context of our ongoing business relationship, or to otherwise perform a contract between us. We also will not delete your Personal Information from our backup systems to the extent permitted by the CCPA. Following receipt of a request, we will let you know what, if any, Personal Information we can delete. If we cannot delete all of your Personal Information, we will let you know the reason.
Right to Correct Inaccurate Information. If you believe that any of the Personal Information we maintain about you is inaccurate, you have the right to submit a request for us to correct that information. Upon receipt of a request, we will use commercially reasonable efforts to correct the information as you direct.
Right to Opt-Out of the Sale and Sharing of Your Personal Information. You may opt-out of the sale or sharing of your Personal Information, to the extent appliable, by clicking on the cookie symbol at www.precisionaviationgroup.com or emailing us at privacy@precisionaviationgroup.com.
Right to Limit the Use of Your Sensitive Personal Information. Given our data practices, this right does not apply to you.
Right to Non-Discrimination for Exercising Your Rights. If you choose to exercise any of your rights, you have the right to not receive discriminatory treatment by us.

Verification of Consumer Requests

For California residents seeking to opt-out of the sale or sharing of Personal Information, please use the link provided above. You can also exercise this right to opt-out by using a browser that supports an opt-out preference signal.

For all other requests, you may submit a request via email to privacy@precisionaviationgroup.com or by calling us at 855-333-6776. When you make a request to know, delete and/or correct, to help protect your privacy and maintain security, we will take steps to verify your identity. Our verification procedure may differ depending on whether you have an account with us or not and the request you are making. The following generally describes the verification processes we use:

Password Protected Accounts. If you have a password-protected account with us, we may use existing authentication practices to verify your identity but will require re-authentication before disclosing, correcting or deleting data. If we suspect fraudulent or malicious activity relating to your account, we will require further verification (as described below) before complying with a request to know, correct or delete.

Verification for Non-Accountholders. If you do not have, or cannot access, a password-protected account with us, we will generally verify your identity as follows:

For valid requests to know categories of Personal Information, we will verify your identity to a reasonable degree of certainty by matching at least two data points provided by you with reliable data points maintained by us.
For valid requests to know specific pieces of Personal Information, right of access and right to data portability, we will verify your identity to a reasonably high degree of certainty by matching at least three data points provided by you with reliable data points maintained by us.
For valid requests to correct or delete Personal Information, we will verify your identity to a reasonable degree or a reasonably high degree of certainty depending on the sensitivity of the Personal Information and the risk of harm posed by unauthorized deletion. We will act in good faith when determining the appropriate standard to apply.

If there is no reasonable method by which we can verify your identity, we will state so in response, including an explanation of why we have no reasonable method to verify your identity.

We may also require a declaration, signed under penalty of perjury, that the person requesting the information is the person whose information is the subject of the request or that person’s authorized representative.

If you use an authorized agent to submit a request to know, delete or correct, we may require the authorized agent to provide proof that you gave the agent signed permission to submit the request. We may also require you to do either of the following: (a) verify your own identity directly with us; or (b) directly confirm with us that you provided the authorized agent permission to submit the request.

There may be situations where we cannot grant your request. For example, if you ask us to delete Personal Information that we are obligated to keep to comply with applicable law we may not be able to fulfill some or all of your request. We may also decline to grant your request where our use of your Personal Information serves a legitimate purpose such as for security purposes. Your request may also be denied if it compromises the privacy of others, is overly repetitive or extremely burdensome to fulfill.

We will respond to valid requests to know, requests to delete and / or delete no later than 45 calendar days. If we cannot verify your request within 45 days, we may deny your request. If necessary, we may take up to an additional 45 days to respond to your request but in such an event will provide you a notice and an explanation of the reason that we will take more than 45 days to respond to your request.

Valid requests under “Right of Access” and “Right to Data Portability” will be transmitted securely. If we cannot fulfill your request, we will notify you of that decision and the reasons why within 45 days. At that point if you believe our decision was in error, you may have the right to submit an appeal using the method(s) above. If the result is the same, you can also seek assistance and/or redress from your state attorney general.

10. Nevada Privacy Notice.

Nevada law provides that Nevada residents may opt-out of the “sale” of “covered information” to third parties, including but not limited to name, address, social security number, and online service activity. Our uses of your Personal Information are not sales under Nevada law, so no opt-out right applies.

11. How to Contact Us.

If you have any questions or concerns about our privacy policies and practices, please feel free to contact us by calling us at 855-333-6776, emailing us at privacy@precisionaviationgroup.com or by mail at Precision Aviation Group, Attn.: Vice President, Marketing, PAG Worldwide Headquarters, 900 Circle 75 Parkway, Suite 350, Atlanta, GA 30339.