Trace Aviation
PAG COMPONENT SERVICES
It was 2005, Trace Aviation had just been approved for an FAA Repair Station license with the vision to create a King Air Landing Gear Exchange Program specific to the aircraft’s serial number would prove to be a wide success.
“For many years, we also performed landing gear removal and installations. Each King Air is different, and our technicians learned firsthand what could be done to improve the landing gear overhaul process for everyone involved. By shipping everything mechanics need per serial number, the install would be fast and precise, saving operators time and money,”
“Support from Trace Aviation is immediate, compared to parts vendors that only can be reached by navigating phone prompts. That’s not the level of service you get from us. If a customer wants to speak to a technician, sales, or operations, we make sure they get the answers they need. We answer questions from mechanics in the field and have Facetimed to help with installations.
“It is not uncommon for us to be told that our landing gear is preferred. When customers comment that their overhauled gear looked better than new, or they won’t buy gear from anyone but us, we take pride in knowing that we can make our relationship a lifelong journey. In fact, some have been with us from the start, and many become repeat customers.”
“As aircraft and landing gear age, we see more components needing repairs that will become more expensive to keep in service. Trace Aviation will continue to develop in-house repair capabilities to save operators time and money as needs arise. Our customers rely on us to address the variables they may not see coming. We teach the Trace Aviation legacy of quality and support to new employees and technicians, showing them what it all means, every day.”
─ The PAG Insider
Trace Aviation Services Brief PDF
