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PAG

Terms of Use

Exchange Policy:
Exchange prices are based on the customer returning a repairable core of the same part number. Precision Aviation Group. (PAG) reserves the option to reject any returned units that have been damaged from abnormal causes, such as fire, crash, submersion, cannibalizations, unauthorized repair or excessive wear. Units found to be economically non-repairable will be returned. The customer will have the opportunity to send a suitable core or the core charge will apply as originally invoiced. Cost of any repair above normal charges which is found, either at the time of the exchange or latter during overhaul, will be billed in addition to the exchange price. If an acceptable core is not received within thirty (30) days of date of invoice, the applicable core change will be due. If an acceptable core is received more than thirty (30) days past the date of invoice. PAG reserves the right to credit the core charge less a 20% late fee.

Warranty Policy:
Precision Aviation Group (PAG) warrants each instrument or aircraft accessory to be free from defects in material and workmanship under normal usage, providing installation and handling have been conducted in a professional manner. PAG warrants all instrument exchanges and overhauls for one (1) year or three hundred (300) hours of operation, whichever comes first. The defective unit will be repaired or replaced at PAG’s discretion once the unit is returned and the malfunction is verified. After the repair or replacement, the item will retain the unused portion of the original warranty. That warranty will be void if seals are broken. Warranty will be void on vacuum gyros if foreign matter, such as carbon or oil, is found upon disassembly.

Limitation of Warranty:
The above warranty shall be the sole and exclusive remedy. The foregoing warranty is limited and exclusive. PAG makes no other warranty, express or implied, of merchantability or fitness for a particular purpose. In no event will PAG be liable for resultant damage, loss or use, or consequential damages.

Return Policy:
Any unit purchases from PAG may be returned for credit, in its original unopened packaging, via appropriate shipping methods within thirty (30) days of the purchase at its original price less a 20% restocking fee. The purchase price of any unopened unit returned after this period and up to the first sixty (60) days after the initial sale may be credited to the customer’s account less a 25% restocking fee. PAG reserves the option to deduct an additional 25% for each additional thirty- (30) day period the customer keeps the unopened unit. If the unit is purchased from a third-party vendor by PAG on behalf of the customer, PAG reserves the option to invoice the customer for any restock fees charged by the third-party vendor. PAG reserves the option to invoice the customer for costs incurred in the re-certification of any unit returned for credit. If any unit returned for claimed warranty is found to be functional with no defects, PAG reserves the option to invoice the customer for cost incurred in the re-certification of that unit.

Terms of Sale:
Precision Aviation Group fully complies with all U.S. export control regulations, including the International Traffic in Arms Regulations (ITAR) and the Export Administration Regulations (EAR).

As a Term of Sale, Precision Aviation Group requires its customers to use reasonable efforts to cooperate with, and assist, Precision Aviation Group in the correct identification and classification of items provided by the customer or manufactured to customer’s requirements, designs and/or specifications, which may be subject to U.S. export control regulations.  If the customer cannot, or will not, make commonly reasonable efforts to assist Precision Aviation Group in the correct identification or classification of items relative to U.S. export control regulations, then the customer hereby indemnifies and holds harmless Precision Aviation Group from any resulting violation and/or penalties which may arise from the inaccurate classification of items and any resulting exports of such items which occurs.

The term “item” (as described herein) includes product or hardware, technical data, software, or technology which is subject to any U.S. export regulation. “Item” does not just refer to the physical product itself.

Precision Aviation Group will not export restricted items without documented proof of a license or agreement from the appropriate U.S. governmental authority, and will follow all terms, conditions and provisos on such license or agreement as a condition of exporting and engaging in business with its customers.

Precision Aviation Group shall not be liable in any way to customers or third parties for delays caused by licensing issues to the extent such licensing issues arise out of customer’s failure to cooperate with and assist Precision Aviation Group in its efforts to accurately classify items provided by the customer or manufactured to the customer’s requirements, designs and/or specifications.

The customer will also ensure that all company personnel who represent the customer in a visit to Precision Aviation Group will identify their citizenship/nationality.  In the event Precision Aviation Group informs customer that restricted items will be involved or accessible on a site visit to Precision Aviation Group’s facility or customer otherwise knows that restricted items will be involved or accessible on a site visit to Precision Aviation Group’s facility, customer will only send personnel on such a site visit who are authorized by the U.S. export regulations to receive and work with restricted items.

Terms of Purchase:
Precision Aviation Group fully complies with all U.S. export control regulations, including the International Traffic in Arms Regulations (ITAR) and the Export Administration Regulations (EAR).

As a Term of Sale, Precision Aviation Group requires its customers to use reasonable efforts to cooperate with, and assist, Precision Aviation Group in the correct identification and classification of items provided by the customer or manufactured to customer’s requirements, designs and/or specifications, which may be subject to U.S. export control regulations.  If the customer cannot, or will not, make commonly reasonable efforts to assist Precision Aviation Group in the correct identification or classification of items relative to U.S. export control regulations, then the customer hereby indemnifies and holds harmless Precision Aviation Group from any resulting violation and/or penalties which may arise from the inaccurate classification of items and any resulting exports of such items which occurs.

The term “item” (as described herein) includes product or hardware, technical data, software, or technology which is subject to any U.S. export regulation. “Item” does not just refer to the physical product itself.

Precision Aviation Group will not export restricted items without documented proof of a license or agreement from the appropriate U.S. governmental authority, and will follow all terms, conditions and provisos on such license or agreement as a condition of exporting and engaging in business with its customers.

Precision Aviation Group shall not be liable in any way to customers or third parties for delays caused by licensing issues to the extent such licensing issues arise out of customer’s failure to cooperate with and assist Precision Aviation Group in its efforts to accurately classify items provided by the customer or manufactured to the customer’s requirements, designs and/or specifications.

The customer will also ensure that all company personnel who represent the customer in a visit to Precision Aviation Group will identify their citizenship/nationality.  In the event Precision Aviation Group informs customer that restricted items will be involved or accessible on a site visit to Precision Aviation Group’s facility or customer otherwise knows that restricted items will be involved or accessible on a site visit to Precision Aviation Group’s facility, customer will only send personnel on such a site visit who are authorized by the U.S. export regulations to receive and work with restricted items.

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495 Lake Mirror Road, Bldg 800, Atlanta, GA 30349

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(404) 768-9090